ADA Title II Web Accessibility Compliance for Public Entities
- Ensure Compliance
- Enhance Accessibility
- Serve Everyone
EcomBack specializes in making websites and digital content accessible for individuals with disabilities, ensuring compliance with Title II of the ADA (Americans with Disabilities Act).
We provide tailored solutions for public entities, including government organizations, community colleges, and public schools, helping them meet accessibility standards and create an inclusive digital presence.
EcomBack Supports Public Organizations
We ensure your digital content meets the highest accessibility standards, including ADA Title II and WCAG, while you focus on serving your community.
Our services benefit:
Government agencies (city, Country, state, and federal offices)- Public sector organizations (law enforcement, fire departments, public libraries)
- Educational institutions (school districts, community colleges, public universities)
- Public transportation authorities
- Hospitals and healthcare clinics
- Park and recreation management
Our Comprehensive Accessibility Services
EcomBack offers a suite of services to help public entities achieve full compliance with Title II ADA guidelines:
Accessibility Audit
A detailed review of your website using automated tools and manual testing identifies barriers such as insufficient color contrast, missing alt text, and inaccessible navigation.
PDF and Document Remediation
We make PDFs, Word documents, and Excel files accessible by:
- Adding proper tagging for screen readers
- Ensuring logical reading order and structure
- Fixing issues like color contrast and alt text in charts
Video Accessibility Services
Ensure your videos meet accessibility standards with:
Closed Captions: Synchronize captions for users with hearing impairments.
Audio Descriptions: Provide detailed audio descriptions of on-screen action.
Transcript Creation: Offer a full text version of your video content for all users.
User Testing
Real users with disabilities, including certified testers with visual impairments, blindness, and other disabilities, test your website. This includes screen recordings and actionable feedback, ensuring usability across diverse needs.
Remediation Services
Our skilled developers fix identified issues, such as alt text implementation, keyboard navigation, and screen reader compatibility, ensuring your website meets WCAG 2.1/2.2 standards.
Training and Education
We educate your team on accessibility best practices, tools, and compliance requirements to ensure your website remains accessible in the future.
User Testing
Real users with disabilities, including certified testers with visual impairments, blindness, and other disabilities, test your website. This includes screen recordings and actionable feedback, ensuring usability across diverse needs.
Remediation Services
Our skilled developers fix identified issues, such as alt text implementation, keyboard navigation, and screen reader compatibility, ensuring your website meets WCAG 2.1/2.2 standards.
Training and Education
We educate your team on accessibility best practices, tools, and compliance requirements to ensure your website remains accessible in the future.
Certified Accessibility Developers
EcomBack’s team includes certified developers specializing in web accessibility compliance. Our experts have extensive experience working with public entities to implement complex accessibility fixes and ensure seamless functionality.
EcomBack’s team includes certified developers specializing in web accessibility compliance. Our experts have extensive experience
working with public entities to implement complex accessibility fixes and ensure seamless functionality.
How Our Developers Support You
Custom Accessibility Fixes
Tailored code-level adjustments to meet WCAG 2.1/2.2 standards.
Platform Expertise
Support for all major CMS platforms, including WordPress, Shopify, Magento, and custom-built websites.
Integration of Accessibility Features
Implementation of ARIA landmarks, keyboard navigation, alt text, and more.
Collaborative Support
Work directly with your team or IT department to maintain compliance.
Proactive Solutions
Ongoing monitoring and updates to ensure your website evolves with accessibility requirements.
By leveraging EcomBack’s professional developers, public entities can confidently address accessibility challenges while reducing the risk of legal liabilities.
By leveraging EcomBack’s professional developers, public entities can confidently address accessibility challenges while reducing the risk of legal liabilities.
Compliance Documentation for Title II Entities
In addition to improving accessibility, we provide essential documentation to showcase your compliance efforts:
Conformance Documentation
A detailed report of how your website aligns with WCAG, ADA Title II, and EAA/EN 301 549 standards.
Accessibility Badge
An accessibility badge to showcase highlights your website’s commitment to inclusivity, signaling to visitors that accessibility is a priority.
Accessibility Statement
An accessibility statement to explain your website’s commitment to being accessible for people with disabilities.
Certification Documentation
Proof of accessibility compliance, issued upon successful remediation.
Voluntary Product Accessibility Template (VPAT)
Tailored for public sector and government procurement, this document demonstrates your digital services’ compliance with ADA, WCAG, and Section 508 requirements.
Accessibility Conformance Report (ACR)
A structured evaluation detailing how your website complies with global accessibility standards, including WCAG 2.1, EAA, and EN 301 549.
User Testing Documentation
Screen recordings and reports from certified testers with disabilities, demonstrating real-world usability and providing legal assurance.
Why Choose EcomBack for ADA Title II Compliance?
Why Choose EcomBack
for ADA Title II Compliance?
Proven Expertise
Our team includes accessibility professionals and certified developers with deep knowledge of ADA regulations and WCAG standards.
Comprehensive Solutions
From audits and remediation to training and documentation, we cover all aspects of accessibility.
Tailored Services
Our solutions are customized to your organization’s specific needs and budget.
Successful Track Record
We’ve helped numerous public entities achieve full compliance, enhancing their digital presence and avoiding legal risks
Expertise and Credibility You Can Trust
These affiliations underline our credibility and expertise, ensuring your website is reviewed by industry leaders in accessibility.
International Association of Accessibility Professionals (IAAP)
Demonstrating our commitment to advancing accessibility expertise.
World Wide Web Consortium (W3C)
As part of the WCAG working group, we actively contribute to the development of global accessibility standards.
Court Approved Providers
EcomBack is a court-approved accessibility provider in a consent decree, further highlighting our recognized expertise in ensuring compliance with accessibility laws.
Read our Blogs for Title II Entities
Explore our latest blogs tailored for Title II entities—practical guides on ADA/WCAG 2.2 compliance, digital accessibility, and DOJ updates. Learn best practices for websites, PDFs, procurement, and self-evaluation/transition plans to reduce risk and improve access.
Explore our latest blogs tailored for Title II entities—practical guides on ADA/WCAG 2.2 compliance, digital accessibility, and DOJ updates.
Learn best practices for websites, PDFs, procurement, and self-evaluation/transition plans to reduce risk and improve access.
Frequently Asked Questions
What is Title II of the ADA?
Title II ensures individuals with disabilities have equal access to programs, services, and activities offered by public entities. This includes making websites and digital services compliant with accessibility standards like WCAG 2.1/2.2.
What are the new compliance requirements for Title II entities?
The U.S. Department of Justice (DOJ) recently announced that public entities must ensure their websites and digital content meet WCAG 2.1 AA standards by:
- April 24, 2026: For entities with populations over 50,000.
- April 26, 2027: For smaller entities and special districts.
This mandate ensures equal access to digital services for individuals with disabilities. You can read the full DOJ announcement in the Federal Register here.
Exemptions for Archived Content:
Certain archived materials are exempt from accessibility requirements if they meet the following criteria:
- The content was created before the compliance date.
- It is maintained solely for reference, research, or recordkeeping.
- It is stored in a clearly designated archival area.
- It has not been updated or altered after being archived.
All other content, including newly launched and existing materials, must meet the specified standards.
What standards do public entities need to follow?
Public entities must comply with the Web Content Accessibility Guidelines (WCAG) 2.1 AA, ensuring all digital content is perceivable, operable, understandable, and robust. Compliance also aligns with global standards like EAA/EN 301 549 for entities serving international audiences.
What happens if my organization doesn’t comply?
Non-compliance can result in lawsuits, fines, and reputational damage. By meeting accessibility requirements, you not only reduce legal risks but also enhance the user experience for everyone.
How can EcomBack help my organization meet Title II requirements?
EcomBack offers comprehensive services, including:
- Accessibility Audits to identify barriers.
- Compliance Documentation like VPATs and ACRs.
- Remediation Services for websites, PDFs, and videos.
- User Testing by certified individuals with disabilities.
- Certified Developer Support for ongoing accessibility improvements.
Take the First Step Toward Compliance
Ensure your digital presence is accessible, inclusive, and compliant with Title II of the ADA. With EcomBack’s expertise and comprehensive services, including certified developer support, you’ll create a better online experience while meeting legal requirements.
