About Us – EcomBack | Superior E-commerce Services

Expert ADA & WCAG Accessibility Compliance

We fix websites manually at the code level using the Web Content Accessibility Guidelines (WCAG) to make them accessible and comply with the ADA, without relying on overlay widgets or plug-ins.

We are a court approved accessibility provider, and members of both the W3C and the International Association of Accessibility Professionals. We specialize in auditing, fixing, and certifying websites for WCAG and ADA accessibility.

Court Approved Accessibility Provider
International Association of Accessibility Professionals - Organizational Member
W3C Member and Advisory Committee
A disabled man using his laptop while seated in a wheelchair and smiling.
A disabled man using his laptop while seated in a wheelchair and smiling.

Enabling Internet Accessibility and Inclusivity for Millions of Users

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[Ecomback logo]

Ecomback specializes in making websites accessible to everyone.

[A woman dressed in black is speaking.]
[Person building a website on a computer]

If a website isn’t coded correctly, it can make it difficult or sometimes impossible for those of us with disabilities to use the site.

[A blind person shopping on a website using a screen reader]

Making the web accessible to everyone is not only the right thing to do, but also the law.
[Animation of DOJ Civil Rights Division Guidelines]

A law that a handful of plaintiff firms are exploiting to target small businesses with cut and paste lawsuits on a daily basis.

[Text: Average settlements range from $5,000 – $20,000]
[Animation showing a class action complaint]

In fact, last year there were over 4000 class action website accessibility lawsuits filed against businesses of all sizes.

[Animation showing the number of cases going up every year, with 4,334 cases filed in 2022]
[Top 10 Industries Sued Under The ADA For Year 2022. Report showing food and beverage, clothing and apparel, and body care businesses leading in number of cases against them.]

Most business owners use technology platforms like Shopify, WordPress, Magento Square and Wix to build their sites and may not even know about these accessibility requirements or how to meet them.

[Google search How to build a website?]
[Montage of small independent business owners working on laptops and computers, building there website]

Complicating the situation, searching for quick accessibility solutions can be tricky.

You may come across companies that offer to fix your website by adding their one line of code, app or widget.

[Mouse curser clicking on a accessibility button, opening an accessibility widget overlay]

However, these so-called miracle fixes called overlays often don’t live up to their claims and won’t protect you from being sued. Last year, approximately 600 businesses were sued even though they had one of these widgets installed.

[Title: “Numbers show these WebSuits are on the rise.” – ABC Action News

One of the main reasons for this is that these apps usually cannot solve keyboard navigation barriers, which allow disabled users to browse your website without using a mouse or trackpad.

[Title: “All functionality must be available from a keyboard.” – WCAG Success Criterion 2.1.1]
[A hand feeling around on a braille keyboard]

Running a business is already a demanding task that requires a lot of your time and energy.

[A young woman entrepreneur working on her garment business. A young man working at his drop ship business]

The added responsibility of coding websites and understanding the complex details of the web content accessibility guidelines can make things even more challenging.

[Animated laptop screen showing WCAG website]

That’s why we created a simple program in consultation with lawyers and using guidance from the DOJ that does all the hard technical work for you.

[A group including a lawyer having a meeting. Closeup of a laptop as someone codes a website]

We manually audit, fix, certify, train and monitor your website to ensure accessibility.

After our team is done making changes. Independent Third party users with disabilities test your website on recorded calls to certify it works properly.

[A blind individual testing a website. Closeup of an electronic braille display. A blind man talking on a cell phone]

With Ecomback, you can focus on growing your business and serving your community while we handle website accessibility for you.

[Host on screen]
We offer free website audits with manual and automated testing and can walk you through our affordable digital accessibility program that takes your current website and makes it accessible without altering the look or feel.

Ready to make the web more accessible?

Get in touch with us today.

[Ecomback logo, 818-839-8888, ecomback.com]

Embracing Digital Accessibility

Digital accessibility is the process of ensuring that digital products are accessible to all individuals, regardless of their impairments.

At EcomBack, we follow the Web Content Accessibility Guidelines (WCAG) to help businesses audit and fix their websites, ensuring compliance with the Americans with Disabilities Act (ADA).

Disabled people's ADA problems like visual, auditory, mobility, cognitive are displayed across laptop and mobile screens

Accessibility for major platforms

We understand the significance of website accessibility across major platforms. With our team of web accessibility compliance experts, we possess the expertise needed to effectively manage and fix websites built on popular platforms such as Shopify, WordPress, SquareSpace, Wix, WooCommerce, Magento, Webflow, and BigCommerce.

Shopify Logo
Wordpress Logo
Square Space Logo
Wix Logo
woocommerce Logo
Magneto Logo
Webflow Logo
BigCommerce logo

Risks of Inaccessible Websites

The consequences of having an inaccessible website can be significant.

Non-compliance puts your brand reputation at risk, leads to the loss of potential clients, requires website reconstruction to meet accessibility guidelines, incurs attorney fees, legal fines, and defense costs, and necessitates dealing with lawsuits in federal or state courts.

ADA lawsuits targeting website non-compliance are on the rise, particularly against e-commerce sites and businesses with a retail presence.

Column chart showing the number of website lawsuits filed between 2016 and 2022 due to non-ADA compliance. More information is given below.

Website lawsuits are on the rise. Here’s a listing of lawsuit numbers: In 2016, 132 lawsuits were filed, followed by 814 lawsuits in 2017, 2314 lawsuits in 2018, 2890 lawsuits in 2019, 3503 lawsuits in 2020, 4055 lawsuits in 2021, and 4334 lawsuits in 2022.

Our Solutions for Website Accessibility

EcomBack offers effective solutions to mitigate the risks associated with website accessibility. Our dedicated team conducts thorough audits and implements the necessary fixes based on WCAG guidelines to address accessibility barriers.

Let us handle the complexities of web accessibility while you focus on growing your business.

Take the first step towards a more inclusive digital presence by contacting EcomBack today.

Four computer programmers meeting in an office to go through website code