Website Accessibility Audit and Remediation Support

We offer audit-only accessibility services tailored for businesses, organizations, and platforms that prefer to manage their own remediation. Our comprehensive audits identify accessibility barriers, provide actionable insights, and equip your team with the tools to achieve compliance with standards like ADA, WCAG, EAA, and EN 301 549.

How Our Developers Support You

A website accessibility audit is a detailed evaluation of your digital properties to ensure compliance with:

Americans with Disabilities Act (ADA)

U.S. law requiring equal access for individuals with disabilities.

Web Content Accessibility Guidelines (WCAG)

Global standards for creating accessible websites, currently at WCAG 2.1 AA or WCAG 2.2.

European Accessibility Act (EAA)

Framework for accessibility compliance across the EU, tied to standards like EN 301 549.

Section 508 Compliance

Federal requirements for U.S. government websites and contractors.

Our audits also include reviews of third-party plug-ins, content such as images, PDFs, videos, and media, ensuring all aspects of your digital presence meet accessibility standards. Regular audits help keep your Voluntary Product Accessibility Templates (VPATs) and Accessibility Conformance Reports (ACRs) current and accurate, reflecting the latest compliance status of your website.

Auditing Alone Doesn't Fix Accessibility Issues

It’s essential to understand that auditing identifies the problems, but remediation is required to fix them. At EcomBack, we don’t just deliver an audit report and leave you on your own. We work collaboratively with your team to ensure a seamless process from identifying issues to achieving full certification of compliance.

Our Process

This end-to-end process ensures that your website is not only compliant but truly usable and accessible for all users.

1. Audit

Identify barriers through comprehensive manual and automated testing.

2. Remediation

Work with your team to address issues outlined in the audit — or we fix the issues for you.

3. Disabled User Testing

Users with disabilities test website to verify remediation and UI/UX experiences.

4. Fixes and Retesting

Provide feedback to refine and validate corrections.

5. Certification

Issue compliance documentation once all issues are resolved and verified.

Why Manual Auditing Matters

Automated tools, such as WAVE and Lighthouse, are valuable but they only detect approximately 30% of accessibility issues. Critical barriers affecting real-world usability and compliance can only be identified through manual audits conducted by experienced professionals.

A Rigorous Protocol with Cross-Verification

Our auditing process follows a strict protocol to ensure accuracy and reliability:

Manual Testing

Certified accessibility professionals manually review navigation, forms, multimedia, and dynamic content to uncover barriers automated tools might miss.

Team Cross-Verification

Identified issues are verified within the team to guarantee accuracy and ensure actionable results.

Comprehensive Reporting

We provide detailed recommendations and advisory services tailored for your tech team to implement effective fixes. This process ensures your audit results are thorough, precise, and ready to guide your team toward compliance and enhanced usability.

Ongoing Accessibility Support

Websites evolve, and accessibility must be maintained over time. To ensure your site remains compliant and doesn’t suffer from code decay, bugs, or issues introduced by periodic updates, EcomBack offers:

Monthly Auditing Plans
Quarterly Auditing Plans
Bi-Yearly Auditing Plans
Yearly Auditing Plans

These plans include regular reviews of third-party plug-ins, content (e.g., images, PDFs, videos, and media), and site updates to proactively address potential barriers. Keeping your VPATs and ACRs up to date ensures your organization remains audit-ready for legal or procurement purposes.

Documentation to Support Legal and Compliance Needs

EcomBack provides tailored documentation for audits geared toward legal compliance and defense:

Expertise and Credibility You Can Trust

These affiliations underline our credibility and expertise, ensuring your website is reviewed by industry leaders in accessibility.

International Association of Accessibility Professionals (IAAP)
Demonstrating our commitment to advancing accessibility expertise.

World Wide Web Consortium (W3C)
As part of the WCAG working group, we actively contribute to the development of global accessibility standards.

Court Approved Providers
EcomBack is a court-approved accessibility provider in a consent decree, further highlighting our recognized expertise in ensuring compliance with accessibility laws.

Why Choose EcomBack’s Audit-Only Services?

Tailored for Custom Needs

Ideal for custom-coded websites, complex platforms, and businesses managing their own remediation.

Legal and Compliance Focus

Comprehensive support for compliance, legal defenses, and court-ordered requirements.

Manual and Automated Testing

A hybrid approach for uncovering up to 100% of accessibility issues.

Ongoing Support Plans

Keep your site accessible and compliant with regular auditing.

VPAT and ACR Management

Ensure these critical documents are accurate and ready for procurement and legal needs.

Expert Guidance

Receive actionable insights and recommendations for your tech team.

Ready to Ensure Accessibility Compliance?

With EcomBack’s audit-only services, you’ll have the insights, documentation, and guidance necessary to create an inclusive and compliant digital experience. Take the first step today—Contact us to learn more or request a free quote!