Audio Description Remediation Services

Audio Descriptions

Video Captions

Transcripts

Bring visual content to life with expert captions, transcripts and audio descriptions. EcomBack can make your video content accessible to all viewers, including those who are visually impaired.

Accessible Audio and Video for Everyone

Bring visual content to life with expert captions, transcripts and audio descriptions
We believe that everyone deserves access to visual content. Our experienced video team helps create captions, transcripts, and audio descriptions with controls to provide clear, concise, and engaging content that enhance the viewing experience for individuals with visual impairments.

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[BRIGHT MUSIC]

Ecomback specializes in making websites accessible to everyone.

If a website isn't coded correctly, it can make it difficult or sometimes impossible for those of us with disabilities to use the site.

Making the web accessible to everyone is not only the right thing to do, but also the law — a law that a handful of plaintiff firms are exploiting to target small businesses with cut-and-paste lawsuits on a daily basis.

In fact, last year, there were over 4,000 class action website accessibility lawsuits filed against businesses of all sizes.

[BRIGHT MUSIC]

Most business owners use technology platforms like Shopify, WordPress, Magento, Square, and Wix to build their sites and may not even know about these accessibility requirements or how to meet them.

Complicating the situation, searching for quick accessibility solutions can be tricky.

You may come across companies that offer to fix your website by adding their one line of code, app, or widget.

However, these so-called miracle fixes — called overlays — often don't live up to their claims and won't protect you from being sued.

Last year, approximately 600 businesses were sued even though they had one of these widgets installed.

One of the main reasons is that these apps usually cannot solve keyboard navigation barriers, which allow disabled users to browse your website without using a mouse or trackpad.

Running a business is already a demanding task that requires a lot of your time and energy.

The added responsibility of coding websites and understanding the complex details of the Web Content Accessibility Guidelines can make things even more challenging.

That's why we created a simple program — in consultation with lawyers and using guidance from the DOJ — that does all the hard, technical work for you.

We manually audit, fix, certify, train, and monitor your website to ensure accessibility.

After our team is done making changes, independent third-party users with disabilities test your website on recorded calls to certify it works properly.

With Ecomback, you can focus on growing your business and serving your community while we handle website accessibility for you.

We offer free website audits with manual and automated testing and can walk you through our affordable digital accessibility program that takes your current website and makes it accessible without altering the look or feel.

Ready to make the web more accessible? Get in touch with us today.

Making Visual Media Accessible to Everyone

In our technology-driven world, it’s crucial that digital content, including web and video, is accessible to everyone, including those with vision impairments.

Audio description (AD), also known as descriptive audio or described video, is a key accessibility feature for blind and low-vision audiences. It’s an audio track that provides a narrative of the crucial visual elements in media. This ensures that individuals with visual impairments can fully understand and appreciate the content just as their sighted counterparts do.

Accessible Video Players

EcomBack provides accessible video players with intuitive controls. These players comply with WCAG guidelines, offering features like keyboard operability, screen reader compatibility, and easy navigation. This ensures that all users can engage with your content effortlessly.

We Provide Both Standard and Extended Audio Descriptions

All video content requires audio descriptions, whether for TV shows and movies, training clips, or music videos. There are two types to consider: standard and extended audio descriptions, each with its specific purpose. EcomBack’s audio description remediation offering supports both options.

Standard Audio Description

Brief narrations within natural dialogue pauses
Ensures conciseness & clarity without overshadowing the original content
Ideal for videos with regular pauses or minimal descriptive needs

Extended Audio Description

Detailed descriptions
Designed for content-rich videos lacking natural pauses
Thorough coverage of visual elements

Accessible Video Content for Every Need

Website Videos

Ensure accessibility for all visitors by making your website videos inclusive.

How-to Videos
Instructional Content
Event Recordings, Seminars, and Informational Videos

Additional Video Services

We also provide accessibility solutions for:

Film & Television
Documentaries
Corporate Videos
Educational Content
Live Events
Music Videos

We Create Effective, High-Quality Audio Descriptions

When creating audio descriptions, EcomBack focuses on elements that are crucial for narrative comprehension. This includes detailing character actions, settings, and plot developments. Our compelling audio descriptions seamlessly integrate with your media, ensuring accessibility and enriching the viewing experience for all audiences.

Our descriptions include:

Clear and simple language
Descriptive and precise
Varied vocabulary
No technical jargon or offensive terms
Zero background interference, unnecessary noises, or volume fluctuations

Expert Methodology

We use several methods to effectively integrate descriptions into audio-visual content, ensuring compliance with the WCAG Success Criteria. Each method has its unique advantages and limitations, depending on the type of content and the technology used.

User-Selectable Audio Tracks

This approach involves adding a separate audio track to the video, which includes the audio description. The effectiveness of this method depends heavily on the media player’s capabilities. It’s an excellent option for providing accessibility without altering the original content, as viewers can choose whether to activate the AD track.

Alternate Video Versions

Creating a different version of your video with integrated audio descriptions can effectively cater to diverse audiences. This method involves releasing two versions of the same video—one with audio descriptions and one without—ensuring that the content is accessible to both visually impaired and sighted audiences.

Extended Description Version

For videos with complex visual elements, offering a version with extended audio descriptions can be beneficial. This technique involves creating a longer video version where the audio descriptions provide more comprehensive details about the visual content, allowing for a richer experience for visually impaired viewers.

Static Text Alternatives

In situations where the video content is relatively static, such as a lecture or interview with a single speaker, providing a text-based description can be a viable alternative. This method is particularly useful for videos where the visual elements aren’t crucial to understanding the content.

WebVTT Description Track

Utilizing a WebVTT (Web Video Text Tracks) file is a modern technique for HTML5 videos. This format allows screen readers to narrate the descriptions, making the video accessible to those who rely on screen reading software. However, it’s important to note that not all video players support WebVTT files yet.

EcomBack Provides Expert Audio Description Remediation Services

By choosing EcomBack, you can ensure that your content is not only compliant but also accessible and enjoyable for all of your viewers. We believe that providing accessible content isn’t just a legal requirement but a moral imperative, ensuring everyone has equal access to the digital world.

Learn about our comprehensive remediation process
Upload an unlimited number of media files and videos.

Text-Based AD Tracks: written text downloaded as DOC, WebVTT, TXT, as well as merged and stamped documents
Media-Based Formats: delivered as either an MP3, OGG, or WAV
EcomBack’s team ensures all descriptions are accurate, consistent, appropriate, and inclusive

Ready to Make Your Visual Media Accessible?

Fill out our contact form or book a meeting to get started

Frequently Asked Questions

Why are audio descriptions important?

The growing importance of audio descriptions is undeniable. Audio description becomes increasingly crucial in our video-centric society, with a significant portion of the world’s population experiencing vision impairment. It caters to the diverse needs of over 285 million people worldwide who experience vision loss, including 23.7 million Americans with visual impairments.

Providing descriptive audio allows for a more inclusive experience for all viewers, and its benefits go beyond individuals with blindness or low vision. For instance, it’s a valuable tool for auditory learners, individuals on the Autism spectrum, and people learning a new language. It’s also valuable for assisting children in language development and helping with perceptual blindness.

Why choose our audio description remediation services?

Expertise: Our trained professionals understand the nuances of effective audio description.
Customized Solutions: We tailor our remediation services to meet the specific needs of your project.
Quality Assurance: Rigorous checks ensure the remediation is accurate and impactful.
Fast Turnaround: We prioritize your deadlines without compromising quality.

What are the U.S. Federal Laws related to audio descriptions?

In the U.S., laws such as The Rehabilitation Act of 1973, the Americans with Disabilities Act, and the 21st Century Communications and Video Accessibility Act guide audio description requirements.

Americans with Disabilities Act (ADA): a landmark civil rights law that prohibits discrimination against individuals with disabilities. Title II and Title III of the ADA require public accommodations, such as movie theaters, to provide audio descriptions for prerecorded video content in “synchronized media.”
The Rehabilitation Act: focuses on the rights of individuals with disabilities, especially in programs receiving federal funding. Key sections, 504 and 508, address nondiscrimination and accessibility standards for electronic and information technology, as well as film, video, and multimedia.
21st Century Communications and Video Accessibility Act (CVAA): updates existing communications laws to include modern digital and mobile technologies. It ensures that accessibility laws from the 20th century apply to 21st-century innovations, making communications more inclusive for people with disabilities.
The Web Content Accessibility Guidelines (WCAG) 2.0: the international standard for web accessibility that are integral to legal standards and offer detailed recommendations to make web content more accessible to a diverse audience.

How much does it cost to remediate media files?

The cost of audio description remediation can vary significantly based on various factors. For example, a company that offers traditional audio descriptions with human voice actors may have a higher price point than one that utilizes technology or synthesized speech.

Ready to Make Your Visual Media Accessible Today?

Fill out our contact form or book a consultation to get started. Upload your media files, and let EcomBack ensure compliance, accessibility, and inclusivity for all.