Expert ADA and WCAG compliance services for your website

We fix websites manually at the code level using the Web Content Accessibility Guidelines (WCAG) to make them accessible and comply with the ADA, without relying on overlay widgets or plug-ins.

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Ecomback works with website owners, designers, and developers to remediate their websites and make them accessible for all users.

In today's digital world, most business owners use technology platforms like Shopify, WordPress, Magento, Square, and Wix to build their websites.

They expect that these platforms will have all the bases covered.

But when it comes to accessibility, no platform is natively accessible.

And making matters more complex are a variety of third-party apps that may introduce accessibility problems.

This leaves businesses exposed to litigation because most people aren't even aware of digital accessibility requirements or how to meet them.

Ecomback is a team of accessibility experts helping businesses discover and remove any digital barriers.

We are proud members of the International Association of Accessibility Professionals dedicated to making sure everyone has equal access online.

Our approach is simple.

First, we audit.

We conduct a free assessment of your website that includes both automated and manual testing using Web Content Accessibility Guidelines.

Second, our developers fix issues in the source code and design, while our content team helps you fix alt text for images, add captions and transcripts for videos, and remediate PDFs or forms for accessibility.

Third, we certify.

A team of independent third-party testers — people with certain disabilities, such as blindness — will check your website for usability on screen-recorded calls.

Once your website is accessible according to international standards, we make a final report with a list of the changes we made and any other areas that need work, which are usually caused by third-party apps or bugs in the platform.

We also add a lawyer-drafted accessibility statement and a badge on your website to show that people with disabilities regularly test and approve it.

This helps show your commitment to inclusivity and accessibility.

Finally, we train and empower you to keep accessibility a core consideration each time your team adds pages, widgets, or apps to your website.

While it is tempting to install an app that promises to make your website accessible with an overlay or widget, they often don't work and can't solve basic issues, like keyboard navigation barriers.

Last year, approximately 20% of digital accessibility lawsuits were filed against websites that use such tools to offer accessibility options.

With Ecomback, you can rest assured that your website is accessible for all users, no matter their abilities or disabilities.

We know accessibility is a complex issue.

So let us help solve it in an affordable way.

Our web accessibility compliance team has the advanced skills to manage and fix websites built on platforms like Shopify, WordPress, SquareSpace, Wix, WooCommerce, Magento, Webflow, and BigCommerce.

Our website accessibility compliance program

Website Accessibility Audit
Accessibility Repair
Assessment of Content and Media
User Testing
Accessibility Statement
Final Accessibility Report
Site Badge
ADA Compliance Training
Three Months Free Monitoring & Testing Support

Why choose EcomBack for your ADA website compliance?

We Audit

We conduct a free assessment of your website that includes both automated and manual testing using Web Content Accessibility Guidelines (WCAG) standards.

We Fix

Our developers fix the code and the visual design where needed, and offer content suggestions to make the website compliant with WCAG standards.

We Certify

Independent third-party testers—people with visual disabilities such as blindness test your website for usability on recorded video calls after our remediation work is complete. We then issue a report to show the improvements we have made. We add a lawyer-drafted accessibility statement and a badge on your website to show that people with disabilities regularly test and approve it for use. This helps show your commitment to inclusivity and accessibility.

We Monitor

We provide ongoing maintenance services to ensure your website remains accessible as it evolves and is updated.

We Train

We empower you and your team to test for accessibility in your on-going updates and improvements, making accessibility a core consideration each time you add pages, widgets, or apps to your website.

Federal Tax Credits Available for ADA Compliance

Get IRS tax credit up to $5,000 of your ADA Website costs.

Visit: https://www.ada.gov/taxcred.htm

Industries We Serve

Fashion & Apparel

Food & Grocery

Retail

Real Estate

Construction

FMCG

Automotive

Manufacturing

Fintech

Telecom

Healthcare

Hotel

Frequently Asked Questions (FAQs) about Website Accessibility

How to Avoid ADA Website Lawsuits?

No one thinks it will happen to them until it does, and you get served with a federal lawsuit.

Ensure your website meets WCAG guidelines and provides people with disabilities an accessible experience. Contact us for your free ADA Website Compliance Audit.

How to Fight ADA Website Lawsuits?

“Surf-by” lawsuits are increasing by the day. Hire a good lawyer experienced in ADA cases. We can offer recommendations.
You still need to ensure your website is accessible.

It is good to share this information with your peers and other business owners to increase awareness of the dangers of ADA non-compliance.

Why You Need an ADA Compliant Website?

Firstly, it is the law in many jurisdictions.

ADA compliance is rooted in addressing discrimination against people with disabilities, knowing or unknowingly. As a business owner, organization, or government body, you want to follow practical and ethical business practices to make your business and website are accessible to everyone for a better user experience and without discrimination.

For more information, visit www.ada.gov

What is an ADA-Compliant Website?

If you are a business owner with an e-commerce website or any service/information website, you must make sure your site is ADA compliant.
It is not that difficult to ensure that all content and functionality is accessible to individuals with disabilities using WCAG 2.0 and above standards, but it is a time-consuming process.

For more information on the DOJ’s guidance to accessibility, please visit: ADA web guideline

What is an ADA Compliance Plan?

ADA Compliance plan is the process of making your website ADA compliant and accessible for everyone. Compliance is not a one-and-done process. It requires diligence, training, and routine workflow checks.
These practices protect you from expensive litigation, fines, bad reviews, ratings, and public shaming.

This includes following a step-by-step guide outlined in our remediation process.

You fill out our free audit and consultation form
We conduct a Full Accessibility Audit of Your Website
Accessibility Repair
Launch revised theme/code
Website training
Accessibility Overlays and Statements

We can review your website and provide your custom plan.

Who is Responsible for Violations of the ADA?

As a business owner, it’s essential to understand your responsibilities regarding the Americans with Disabilities Act (ADA).

While violations can happen unintentionally, it is still your responsibility to be aware of what you can do to prevent them and what happens if you’re found to be in violation.

Do Small Businesses Need to Have ADA-Compliant Websites?

It is a common misconception that only larger businesses worry about ADA website compliance. The truth is all companies need to ensure their website is accessible to everyone, regardless of the size of the business. Lawsuits have been filed against businesses of all types and can be very costly.

What are Legal Issues for Non-Compliant Sites?

Any website that does not comply with ADA (Americans with Disabilities Act) regulations may be subject to legal penalties and/or class action lawsuits. This could mean anything from a fine to a lawsuit. If your website is not currently ADA compliant, it’s essential to take steps as soon as possible to avoid such a situation.

Some members of Congress are trying to push through legislation such as H.R. 1100 — 117th Congress: Online Accessibility Act to create clear and better standards for businesses to follow.

What is WCAG?

More than 15% of the global population lives with disabilities that affect their daily lives, including online shopping and web browsing.
To address this need for accessibility, W3C has created Web Content Accessibility Guidelines (WCAG) which are widely recognized as the international standard to follow.

WCAG 2.2 is an update to the previous versions of WCAG, and it aims to make online content more accessible for a broader range of people with disabilities.

ADA website compliance signifies that your site meets the standards set by the Americans with Disabilities Act (ADA) and World Wide Web Consortium’s technical guidelines for websites.

How to Test Your Website for ADA and WCAG Compliance?

Install Google Chrome Extension tools such as WAVE from Web Aim and use Google Lighthouse.
Screen Readers: Screen readers allow users who are blind or have low vision to hear all of the content on your website. This requires proper alt-text
and other content tagging.
Keyboard Navigation: Keyboard navigation is an essential aspect of web accessibility. Correct ordering and focus indicators allow users to navigate
a website more easily.
Closed Captions: Captions are necessary to make videos and audio content accessible for people with hearing impairment.
Text-Zoom: Text zoom offers a way for people who are blind or have low vision to read the text more accessible by increasing its size.
Color Contrast: Ratio: Text and interactive elements should have a color contrast ratio of at least 4.5:1. There are various tools that designers can use
to address these issues, along with overlays and widgets such as UserWay.

What are ADA Standards for Accessible Website Design?

Website accessibility standards are often broken down into four basic principles: Perceivable, Operable, and Understandable. Below are a limited number of examples for an overview purpose. For more details, visit WCAG 2.2

Perceivable:

Make your website is accessible to everyone by providing text alternatives for non-text content.
Caption multimedia makes it easier for everyone to see and hear the content.
Without losing meaning, Create content that can be presented differently, including assistive technologies.
Make it easier for website visitors to see and hear content.

Operable:

Make all functionality available from a keyboard to navigate and find information faster.
Give Website Visitors enough time to read and use the content.
Do not use content that causes seizures.
Help users navigate and find content.

Understandable:

Make your website content readable and understandable.
Make website content appear and operate in predictable ways.
Help website visitors avoid & correct mistakes.

Robust:

Maximize website compatibility with current and future user tools.

ADA vs. 508 Compliance vs. WCAG: What Is the Difference?

Web Content Accessibility Guidelines ( WCAG ) is a set of website accessibility guidelines that are internationally accepted.

508 Compliance is shorthand for a law requiring federal government websites to be accessible for people with disabilities.

ADA Compliance is The Americans with Disabilities Act of 1990, or ADA is a civil rights law that prohibits discrimination based on disability.

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